cancellation policy

§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

Right of withdrawal


right of withdrawal

If you still have questions or are unsure about the size selection, you can contact our support team at any time. We usually reply within 24 hours, usually even faster.
If something is wrong, we offer a 30-day exchange guarantee for all orders from the date of order under the following conditions:
  • If the product was misprinted,
  • If the product was damaged (excluding damage during delivery),
  • If the product does not match the compliance information (e.g. the printed design is wrong or is misplaced, the product is the wrong size,



The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us

cannabis merch
Mittelstrasse 49
D-65614 Beselich
e-mail infocannabismerch@gmail.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

Consequences of revocation

If you revoke this contract, we have to reimburse you for all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation

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§7 Cancellation form

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

At :
cannabis merch
middle street 49
D-65614 Beselich
e-mail infocannabismerch@gmail.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of consumer(s)


_____________________________________________________

Signature of consumer(s) (only if notification is on paper)

__________________

Date

__________________

(*) Delete where not applicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

As contract language german will be available exclusively.

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§10 Customer Service

Our customer service will reply within 24 hours

Infocannabismerch@gmail.com

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